How: Internal & External Communication

There are 2 types of communication when communication occurs within and outside of the organisation, Internal and External Communication.

Internal Communication

Internal Communication occurs when a message is being conveyed within the organisation, communication likes this occurs when a manager is giving an employee a task, an employee is submitting a report to the manager or more. 

External Communication

External Communication is when a person outside of the organisation communicates with the employees in the organisation.Communication like this occurs when you want to communicate with your supplier or either customers wants to give feedback, complaints or compliments about your service or product.